The iPhone 15 Plus has been great so far - upgraded from the XR after 7 years of using it and one replacement battery. No complaints about the phone itself.

However, Verizon should offer more incentives to their long term "existing" customer base!! It's a flat out SHAME to offer brand new phone to new customers or free phone if you add a line. I can see why people now change carriers every two to three years - brand new phones at practically little to no cost. The ONLY reason why I did NOT jump ship is because my daughter purchased a new phone about a one year ago and she is on my plan. If there is no incentive three years from now, I'll be jumping ship to a new carrier and enjoy the new customer perk.

Verizon, please tell your marketing team, existing clients should be valuable assets not just the newbies! We pay our bills, likely don't complain much and would thoroughly appreciate some benefits for being a loyal customer. With the price of new phones, it most certainly is a deciding factor when considering the carrier. Thank you.

It’s been 5years since I got a new iPhone and AT&T is in the background taking the thrill and excitement out of it, as usual. I purchased and financed 3new phones and planned and budgeted for the new bill to come. I did this by reviewing the current monthly bill, and comparing it to the upcoming bill with the new phones and had a 30 minute discussion with an Att rep. We came to a final amount the monthly bill would be. The rep recorded the notes into my account and I felt I had done my due diligence in budgeting for the new phones. The 8days later my first bill was automatically debited from my bank as it is monthly but to my horror, aggravation , and anger ATT took almost $400 from my bank acct. This is in addition of the $177 pmt I made at the time of purchase of the phones. I immediately turned off auto-pay until ATT made right the money they stole from my bank account in excess of the amount due. It shouldn’t cost $1000 to activate and upgrade a new phone when you’ve had an account with ATT for 20. It’s rude, and it’s theft. A bait and switch. I’m waiting on my refund ATT.

I gave this phone one star not because of the phone it self but for the mess I went through trying to figure out what was wrong with my iPhone 14. First of all not a dang thing was wrong with it!! I went to 3 Verizon stores and twice on tech support and everyone said they couldn’t figure out why I wasn’t getting notifications and calls were being forwarded to voicemail as soon as they rang. Causing me to miss very critical doctor calls. So feeling that I didn’t have a choice but to trade up because of what they said was ‘simply malfunctioning’ I got the iPhone 15 and lt still had the same issues!!! So I went to into another Verizon store and the two guys in there actually found the problem with the notifications and also informed me that Verizon was having issues with their service and that’s why I was missing calls. So I traded up for no reason and it cost me loosing a $22 a month discount and paying more on my bill. No one should ever have to do that much running around to have a good working phone and or pay that much! I definitely need a refund of some monies !

To start things off I need to say that I bought my iPhone off eBay because I wanted/needed one with the physical SIM card slot. In doing so it did cost me about an extra $250.00 which is a lot but I find it worth it to retain the physical sim. The ones here on BestBuy and everywhere in the US is eSim only for those who didn't know. Why is this important? It's important because it will make traveling harder if you want to swap sims. You can't simply pop out your old one to pop in a new one. You have to make sure whoever you’re going through even supports eSim. Whereas the ones WITH physical sims also SUPPORT eSim, making it versatile. You might be asking, why did Apple do this? They did this to try their best to keep us locked into their products. Sure, most people don't mind but for the few who do, like myself find it to be a huge step back because I love switching between my Galaxy S23 Ultra and my Pixel 7 Pro. Having an eSim makes it a nightmare. So, for those who need a physical sim in their iPhone like myself, do yourself a favor and buy one off eBay, it’s totally worth it and if you ever do sell it the phone will be worth more than the ones without the physical sim. ANYWAYS, if you’re still reading this you might be asking what do I like about my iPhone 15 plus and this is what I have to say.

1. Size & Weight
I love the bigger iPhones, as someone who came from the 14 Pro I am very happy with my iPhone plus not only because its bigger but also it weighs less, its less dense which is a good thing. This iPhone doesn't feel cheap in the slightest.

2. Display
I love the new display Apple put on this device. This new display contains the “dynamic island”. For those who don’t know the dynamic island takes up less space than that notch (found on the regular iPhone 14’s and earlier) which makes it less intrusive while adding some functionality to this phone. This was a new feature they introduced only on the Pro models last year, so it’s nice to see it make its way to this regular iPhone 15/15 plus. As others have mentioned, yes this does NOT have a 120hz display which is sad but understandable because if they were to allow this there would be less people wanting the “pro” model iPhones. Besides that, this screen looks great! Indoors and outside and with this screen now boasting a 2000 nit peak brightness, it should be easier to view on even the most of sunniest days.

3. Physical features
The iPhone 15/15 plus now have a frosted/matte glass on the back which most people like including myself. It hides fingerprints and smudges. The corners have also been rounded, making holding this phone a joy. Lets be honest though, most of us will keep this device in a case so the touch/feel of this device doesn’t matter too much. It is a nice to have and I am glad they made these improvements.

4. Speakers
The speakers on the 15 plus have been improved! They sound just like the 15 Pro model, meaning there is more bass, its louder and things do sound a bit clearer! I’ve noticed I can now leave my volume at half due to these improvements. The regular 15 did not receive these improvements just to be clear.

5. Camera
Cameras are another thing that’s been improved on these regular iPhones, going from a small 12mp camera to a 48mp camera. What does this mean? It means these devices can capture more details which also allows these devices to take better low light photos. It also allows us to have a high quality 2x zoom/crop without losing too much of the original quality of the photo. This is big to me because I’ve always enjoyed having a telephoto lens on my phones. They allow me to take high quality phones from far away without losing out on quality. If you are someone who finds themselves using this feature often and/or want something with a better camera system then the 15 Pro max might be for you because that phone does have a physical 5x tele lens. But if you are like me who likes/needs a phone to take great photos and videos and doesn’t need that type of lens then this might be the phone for you.

6. USB C
USB C is something that’s been long overdue. With USB C that means I only gotta bring one charger to charge all my devices and this also applies to most people, with most devices using this port as a way to charge, transfer data and to connect to a display. With that being said, this port in the regular 15/15 plus can only utilize USB 2.0 speeds. That means it’s going to transfer data such as files of any type slowly. For me, like most people who buy this phone it doesn’t matter because this port will mostly be used to charge my phone anyways. Im just happy I don’t have to bring that Apple cord no more!

7. Battery life
Battery life is a huge one here because with this phone I can easily get 9 and 10 hours, even 11 hours on days that I don’t use my phone much. Its nice having to bring my charger to work knowing Ill easily get through the day and the night until I go to bed.